img 01372 370895
img info@agentsgiving.org
  • Follow us:
Privacy Policy

This Privacy Policy applies to information The Agents Giving Charity (registration no: 1124410) collect about individuals who interact with our organisation. The following statement describes how The Agents Giving Charity collects and uses information about people who visit our website.

If you have any queries about this statement please contact us at Agents Giving, The Oriel, Sydenham Road, Guildford, Surrey GU1 3SR or email: info@agentsgiving.org

Collecting Information
We will collect personal information from you when you enquire about our activities and events, register with us or make a donation to us. We may also receive information about you from other people, if a friend or colleague refers you to our website.

We will also gather general information regarding the use of our website, such as which pages are visited most frequently. Only anonymous information and statistics will be used which do not identify individual visitors. This information helps us improve the services and information we offer on our website.

Personal Information
The types of personal information collected might include name, date of birth, email address, postal address, telephone number and credit/debit card details, we can also collect your opinions about an event, grant or fundraising activity.
If you use your credit or debit card to donate to us, pay for a registration or make a donation over the phone, we will ensure this is done securely and in accordance with the Payment Card Industry Data Security Standard. We do not store your credit or debit card details at all following the completion of your transaction. All card details are securely destroyed once the payment or donation has been processed.

How do we use this information?
We will use your personal information to provide you with a charitable grant donation, event information or other information you have requested, for administration purposes and to further our charitable aims, including for fundraising activities.

We will use your personal information for our own marketing purposes unless you have indicated that you do not wish to be contacted. You can opt out of receiving any marketing materials at any time by contacting the charity at info@agentsgiving.org

Privacy and Security

Cookies & Usage Tracking
‘Cookies’ are small pieces of information sent by a web server to a web browser, which enable the server to collect information from the browser. Essentially it takes the form of a small text file deposited on your computer’s hard drive.
The Agents Giving Charity uses cookies to ensure that you can interact with our web sites successfully, to identify you when you visit our web sites and to keep track of your browsing patterns. The use of cookies does not give us access to the rest of your computer or to personal information about you.

Personal Detail Protection
Information that you submit in a registration form or enquiry form is encrypted and stored on a secure server. We also use encryption and a secure server if you make a donation via our website. However, the transmission of information over the Internet is never 100% secure so while we try to protect your personal information, we can’t guarantee the security of any information you submit to us via our website.

We also take appropriate measures to ensure that the information we receive is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used. All access to our secure server is restricted only to authorised Agents Giving staff.

Consent
By providing us with your personal information you consent to the collection and use of that information for the purposes and in the manner described in this Privacy Policy.

Links
Our website may include links to websites run by other organisations and charities. The Agents Giving Charity is not responsible for the privacy practices of other organisations’ websites so you should read their privacy policies carefully.

Data Protection (Rights of Access)
You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected.

If you wish to exercise these rights, please contact us at Agents Giving, The Oriel, Sydenham Road, Guildford, Surrey GU1 3SR or email: info@agentsgiving.org

The Agents Giving Charity reserves the right to amend this privacy statement. The most up to date version will be always be available on our website so please check from time to time, continuing to use our website you will be deemed to have accepted any changes.